Frequently Asked Questions about Payroll Reporting
Payroll reporting guidelines
If the employee can be classified under two or more class codes that allow for payroll division, the payroll can be divided. It is imperative that proper records are kept for this division to be allowed (for example: time cards or a log that records an employees’ hours for their various job duties).
Important note: No payroll division is allowed for clerical and outside sales employees. Other class codes exist that do not allow for payroll division. Check with your insurance agent or Payroll-Reportingcontact Payroll Reporting Support for further clarification.
**If you are a contractor in California, please reference the time card requirements explained in Notice to Dual Wage contractors: California Time Record Requirements.
The class codes and locations appearing on your payroll report are the ones that your policy was issued with. If you have a new operation or a new class code, please be sure to contact your insurance agency with this information. Your agent/broker will notify our underwriting department regarding the change(s).
If you are unable to reach your agency before your payroll report is due, please add to the bottom of your report (under the current class codes). Make sure to include your phone number on the bottom of the report so that we can call you with any questions
These steps will ensure that the billing of premium is done timely and accurately.
The amount you are paying is based on the payroll estimates that you provided to us when your policy was written. If you’ve had a substantial increase/decrease in business, your policy should be adjusted to ensure that you don’t have any large premium increases or decreases at final audit (the audit for the entire policy period).
Yes, please! Completing the form and submitting it to us will assist us in making sure you aren’t facing any large adjustments at final audit. We use the payroll you’ve provided and compare to the policy estimates to determine if any changes to your policy should be made. Please make sure to let us know on your form if your payroll fluctuates throughout the year, or if your business is seasonal.
You can mail via USPS (PO Box 509039; San Diego, CA 92150), scan and email to firstname.lastname@example.org or FAX to 858-350-2606 — whatever works best for you.
About PayPro services
If you’ve recently signed up for ACH/EFT (direct pull from your bank account), please Payroll-Reportingcontact Payroll Reporting Support for assistance – we’ll help you complete the online Electronic Funds Transfer form and set up the change in PayPro.
Please call us immediately at 858.350.7399.
- If you have electronic fund transfer or paid online with a credit card, contact us immediately. By contacting us the same day you entered your payroll, we should be able to cancel your payment. You can then revise your payroll.
- If you pay by check, and you haven’t mailed your check yet, we can correct the premium. Then, you can send in your payment for the correct amount.