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Unplanned Phone Outage
Apologies, ICW Group’s phone provider is experiencing a nationwide outage, so our phone lines are currently down.
Thank you for your patience as this problem is being actively worked on.
Unplanned Phone Outage
Apologies, ICW Group’s phone provider is experiencing a nationwide outage, so our phone lines are currently down.
Thank you for your patience as this problem is being actively worked on.
Pay your premium invoice easily and securely via the myResource.
EZ-Pay is a service offered in partnership with PNC Bank.
For questions about paying an invoice, contact ar@icwgroup.com
To make a payment using our automated phone system, please call 888-339-0843.
A copy of your invoice will be needed to complete the transaction.
Your account number is the 10-digit number in the center of the invoice (to the right of policy number). For example 5000099999.
Refer to our automated phone system guide for additional information.
Make your check payable to “ICW Group”. Please include your account # or policy # and coupon/remittance with your check.
Regular Delivery
ICW Group
PO Box 31001-3421
Pasadena, CA 91110-3421
Overnight Delivery
PNC Bank C/O Insurance Company of the West
Lockbox Number 913421
Pasadena Tech Center
465 N. Halstead St Ste. 160
Pasadena, CA 91107
For policies effective starting 3/2/2024
If you are a pay-as-you-go customer, use EZ-Report to report your payroll and calculate your premium.
