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Workers' Compensation

Workers' Compensation

As a leading carrier with over 30 years of experience, we can help you protect your most valued assets – your people.

Welcome Kit & Claims Materials

Policyholders Welcome Kit

We’ve created a website as part of our unique commitment to helping our policyholders get the most out of their workers' compensation insurance.

You'll find everything you need for claims and services. Access your "claims kit" with required posting notices, state labor codes, essential resource links, materials, forms and more. Our convenient Welcome Kit & Claims Materials provides additional information about our risk management and fraud services, as well as interactive flip-books about our offerings, and helpful FAQ's.

Creating a Culture of Safety

Our industry leading claims services and forward thinking risk management has helped thousands of companies create a safe and productive work environment, while lowering their claims costs. With myResource, our online service, and a combination of prevention, risk analysis and custom tailored solutions, we collaborate with you to turn your risk management efforts into bottom-line results. Our services include:

ICW Group announces myResource!
  • myResource provides you an online, secure "one-stop-shop" to view your Loss Reports, reference your Claims Kit materials, view Safety Newsletters, and more.
  • Risk Management Rx (RMRx) Safety Advisor, included in myResource, RMRx contains the tools and resources you need to save time and money managing your work place risks.
  • Our expert Risk Management Consultants listen to your needs, analyze your company's risks and partner with you to develop the right solutions.
  • Our free Online Safety Video Library has hundreds of titles from which you can order to supplement your onsite safety training.
  • Additional Risk Management services include: Accident and incident trend investigation and analysis; on-site surveys; training programs; and sound level surveys.

The ICW Group Claims Advantage

At ICW Group we understand you need a claims service partner to provide swift and successful resolution to your claims. It’s our goal to deliver this – resulting in lower costs, better productivity and ultimately lower premiums.

Policyholders enjoy the following cost containment advantages:

  • One of the lowest caseload averages per claims examiner in the industry.
  • First Notice of Loss Team to handle initial claim.
  • Registered Nurse to help secure a quicker return to work.
  • Expert in-house Fraud Detection team (Claims Triage Team and Special Investigations Unit).
  • Partnerships with vendors to provide quality medical care, bill review and other services.
  • Medical Provider Network (MPN) for California customers.

Flexible Payment Plans

Select easy billing and payment solutions that fit your company's needs.

  • Choose from various down payment and installment billing options.
  • Interim Audit Billing Plans are available for businesses with payroll fluctuations.
  • Make a Payment Online, Check by Fax, Mail, Bank Withdrawal or Wire Transfer.

Want to learn more about ICW Group?

Ask your agent or broker how ICW Group can help meet your workers' compensation needs.

Workers' Compensation Department

ICW Group Corporate Offices
11455 El Camino Real
San Diego, CA 92130-2045

p: 800.877.1111
f:  858.350.2616

Contact Us for additional locations.

Note: Not all services are available in all states or with all premium levels.

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