POLICYHOLDER TOOLS

Your clients depend on you to help them get the most value from their workers’ compensation program. We have many tools and resources available for you to share with your clients.

Select your state

Your clients can find everything they need on the Policyholder Center

ICW Group’s Policyholder Center is your clients’ hub for everything work comp. Share this helpful resource so your clients can find information on reporting a claim, making payments, accessing workplace safety resources and much more.



Email your client info on the Policyholder Center

The ICW Group Policyholder Center

Work comp essentials

Help your clients easily access these essential work comp services.

Report a Claim

Helpful guidance on reporting a workplace incident, including required forms and contacts.

Get Claims Summary & Loss Reports from myResource

myResource lets your clients access information on existing claims and loss reports.

Find Posting Notices

Posting notices for each state, and guidance on posting them in the workplace.

Payments and payroll reporting

Help your clients pay their premiums and report their payroll.

Make a Payment

Information on how to make a payment online or by mail, fax or electronic funds transfer (EFT).

Report Payroll with PayPro

Guidance on using the PayPro pay-as-you-go payroll reporting system, officer/partner payroll limits and payroll reporting regulations.

Helping injured workers

Provide your clients with resources that help injured employees understand the work comp claims process.

Get Immediate Medical Advice with Nurse Triage Hotline

Injured employees can get instant medical advice 24/7 from a registered nurse specializing in workplace injuries by calling the Nurse Triage Hotline.

Share the Injured Workers Center

The Injured Workers Center website helps employees navigate the work comp insurance claim process.

Get Medical Treatment Online with Telemed

Telemed provides online telemedicine services to treat work-related injuries.

Free risk and safety services for your clients

ICW Group policyholders get free access to a wealth of valuable services to help businesses thrive.

Get Expert Safety Training and Resources

Policyholders can schedule 1-on-1 personalized meetings with a risk management consultant and access training webinars and online tools.

Create a Culture of Safety with Safety OnDemand

Offering 4,000+ safety resources including videos, eLearning courses, checklists, templates and training.

Access Professional HR Advice with HR OnDemand ®

Policyholders have access to expert HR advisors to help with today’s diverse workforce issues such as COVID-19, terminations and sexual harassment.

Fight Work Comp Fraud

Guidance on what to do if your clients suspect fraud, access to a fraud consultant hotline and details on how ICW Group fights fraudulent claims.