Injured Workers Center

Workers' Compensation and You

Information for Injured Workers

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[x] Selecting your state enables you to view state-specific information, such as claims materials and forms. You can choose a different state at any time.
Why select a state?

Receiving Payments

The information below applies to most states. To get the most accurate information for your location, select your state using the state selector above.

Types of expenses covered

Medical
expenses

Approved medical care is covered 100%. If you receive a bill from your medical provider, contact ICW Group.





Frequently asked questions Expand All

Will I be reimbursed for mileage?

ICW Group may provide travel reimbursement for medical-related mileage depending on your state’s guidelines. Distance requirements and eligible reimbursements also vary by state. The Mileage Reimbursement Form helps you keep track of any travel to and from doctor visits, physical therapy, pharmacy, and other medical travel that may be eligible for reimbursement. Follow the submittal instructions on this form to receive prompt payment.

When will I receive payment?

We send your first payment within 11 business days via US mail. After that, payments are typically issued every two weeks on a set schedule, until your doctor releases you to return to work (modified or full duty). Of course, the arrival of this check may vary depending on USPS delivery. For extended periods of disability, direct deposit can be set up for your convenience.

Note: Payment schedules for some benefits vary, and you should discuss your specific circumstances with your Claims Examiner.

Can I enroll in direct deposit?

Yes, for extended periods of disability direct deposit can be set up for your convenience. Contact your claims examiner for details. With direct deposit, your bank account will reflect your payment the following business day after being processed.

I haven’t received my check. What should I do?

Typically, payments are issued every two weeks. We’re happy to assist you if you feel your check is overdue. Give us a call or contact us and we’ll assist you further.

Note: Payment schedules for some benefits vary, and you should discuss your specific circumstances with your Claims Examiner.

Are there any out of pocket expenses (copays)?

No. Approved medical care is covered 100%

Download documents

ICW Group's Medical Authorization Form

Mileage Reimbursement

English & Spanish · Word Doc

If you travel to get treatment, record your mileage and travel costs on this form to get expenses reimbursed.

ICW Group's Prescription Authorization Form

Direct Deposit

English · PDF

Complete this form to get your benefits deposited directly into your bank account.