Fighting Fraud

Partnering with you to detect, deter and defeat fraud

Insurance fraud costs everyone money, including you. Fraud negatively impacts future premium costs and drives up your ex-mod. It also compromises employee productivity and morale. ICW Group understands how destructive fraud is and, above all, works hard to protect your company.

When you have a claim, rest assured we’re on it. Our proprietary technology evaluates over 3,000 data points for red flags and our Special Investigations Unit has skilled investigators to uncover suspect claims, assigning 5 times the number of claims for investigation vs. industry average. All claims are automatically checked for signs of fraud multiple times throughout the life of the claim.

 

What to do if you suspect fraud

If you have any questions or suspicions about fraud, call the ICW Group’s anti-fraud hotline at 855.ICW.FRAUD (855.429.3728). Your insights are invaluable. All statements are confidential and available only to ICW Group’s Special Investigations Unit. You can also use ICW Group’s R.E.P.O.R.T. Worksheet to gather information on your suspicions and identify evidence you may not have considered.

Keep in mind, you can report fraud and fraud warning signs at any time, even after a claim has been settled.

R.E.P.O.R.T. Worksheet to Guide your Investigation
Have concerns about a recent claim? Use this worksheet to guide you.

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Your anti-fraud partner

24 hours – EVERY claim processed is automatically reviewed for fraud within 24 hours.
Criminal investigations – If fraud appears likely, we don’t hesitate to refer for criminal investigation & prosecution.
Higher than industry – ICW Group assigns 5 times the number of claims for investigation vs. industry average.
All fraud investigated – We investigate all suspected fraud claims, regardless if they’re open, closed or settled.

Webinars & resources by anti-fraud experts

ICW Group’s comprehensive fraud webinar series covers a wide range of informative topics. Each webinar provides you training information and valuable resources such as posters, handouts and fraud prevention tips.

View fraud webinars ›

A person behind prison bars

 

Proactive anti-fraud training for your employees

With ICW Group, you send a strong message to your workforce that workers’ compensation fraud will not be tolerated and help to deter future fraud from occurring.

Prevention through education is a great way to proactively combat ever-evolving fraud schemes. Find out how ICW Group can partner with you to educate your employees regarding workers’ compensation fraud schemes and their impact to your business by contacting your Fraud-TrainingICW Group Fraud Training Team today.

Fraud materials

10 Ways to Prevent Fraudulent Claims

Learn how employers are defending against fraud.

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Your Fraud Fighting Partner

ICW Group’s fraud fighting partnership, by the numbers.

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Top Ten Indicators of Work Comp Fraud

Check out this list of the top red flags that may indicate claim fraud.

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Anti-Fraud Workplace Poster

Remind workers that fraud is serious & provide the Fraud Reporting Hotline.

PDF (English & Spanish)
True Stories of Work Comp Fraud Poster

Real stories of real workers and the consequences of their frauds.

EnglishSpanish
False Claims Ticket - Use as a Paycheck Stuffer

Engage your workforce in the fight against fraud with these helpful paycheck stuffers.

PDF (English & Spanish)
Get high-quality, full-sized printed versions of the materials above by completing the Request Materials Form.