Workers’ compensation claims can be one of the most significant and unpredictable costs for businesses—especially in labor-intensive industries. From minor injuries to major incidents, each claim can carry not only financial consequences but operational disruptions and insurance premium hikes as well.

That’s why a growing number of companies are turning to surveillance systems as a proactive measure—not just for security but to support safety, prevent false claims, and provide clarity when incidents do occur.

Real-World Impact: A Logistics Company’s Experience

Take the example of a regional logistics company in Texas. After experiencing a spike in workers’ compensation claims—some legitimate, others questionable—the company invested in a high-definition camera system throughout its warehouse and loading zones.

Within six months, two key changes occurred:

  1. A 30% drop in reported workplace injuries. With better visibility into daily operations, supervisors could identify and correct hazardous behaviors—such as improper lifting techniques or blocked emergency exits—before they lead to injury.
  2. Improved claim verification. When a worker filed a claim for a back injury allegedly caused by lifting a heavy box, surveillance footage clearly showed the employee using proper equipment and lifting within safety guidelines. The claim was withdrawn after review, saving the company an estimated $15,000 in costs.

Accountability and Prevention

Surveillance footage provides a factual account of events—eliminating guesswork or conflicting testimonies. This has been particularly useful in resolving disputes, ensuring accurate documentation, and avoiding escalating claims that may lack supporting evidence.

Supporting Safety, Not Surveillance Culture

Of course, implementing surveillance must be done with care. The most successful companies communicate openly with employees, framing surveillance as a safety and accountability tool—not as a method of micromanagement. When workers understand that the system is there to protect them and the business, buy-in tends to be strong.

A Smarter Way to Protect Your Business

Surveillance systems are becoming vital to the workers’ compensation strategy playbook. By preventing accidents, providing clear evidence when incidents occur, and protecting businesses from fraudulent or inflated claims, they help control one of the most variable costs employers face.

In an era where workplace transparency and risk management are more important than ever, investing in the right surveillance solution may be one of the smartest business decisions you can make.