As part of ICW Group's periodic systems improvement process, our online systems, including the Agent Portal and myResource, will be intermittently unavailable this weekend: Saturday, April 26 through Sunday, April 27.

Understanding
your Invoice

Understanding your invoice

Understanding
your Invoice

Understanding your invoice

Your invoice contains important information related to your policy and payments. Find a sample here for information on your invoice.

  1. This is your insurance agency. Contact your agent with any changes to your insurance policy.
  2. Access your account using this QR code.
  3. This is the specific policy for this invoice.
  4. The account number is used for your online account or when calling in your payment to our automated payment system. This account includes all of your policy terms.
  5. The invoice number is used if you are making a payment in Guest Pay.
  6. The invoice amount is for current charges in this invoice.
  7. The balance forward will include unpaid invoices, open credits or payments. It can be for the current policy or other policies.
  8. The total due includes all amounts due at the time the invoice was printed. It can include unapplied payments, current charges and any other open balances for your policies.
  9. The notes will indicate if you are enrolled in automatic payments as well as other helpful information.
  10. The bottom portion of your invoice is the remittance with a summary on the upper right corner of the remittance. Include this if you mail a check.
  11. The amount due includes any additional items due, open credits or payments as well as the current charges.
  12. Mail payments to this address. Include your policy # and/or account number in the memo field as well as the remittance with your check.

Your invoice contains important information related to your policy and payments. Find a sample here for information on your invoice.

  1. This is your insurance agency. Contact your agent with any changes to your insurance policy.
  2. Access your account using this QR code.
  3. This is the specific policy for this invoice.
  4. The account number is used for your online account or when calling in your payment to our automated payment system. This account includes all of your policy terms.
  5. The invoice number is used if you are making a payment in Guest Pay.
  6. The invoice amount is for current charges in this invoice.
  7. The balance forward will include unpaid invoices, open credits or payments. It can be for the current policy or other policies.
  8. The total due includes all amounts due at the time the invoice was printed. It can include unapplied payments, current charges and any other open balances for your policies.
  9. The notes will indicate if you are enrolled in automatic payments as well as other helpful information.
  10. The bottom portion of your invoice is the remittance with a summary on the upper right corner of the remittance. Include this if you mail a check.
  11. The amount due includes any additional items due, open credits or payments as well as the current charges.
  12. Mail payments to this address. Include your policy # and/or account number in the memo field as well as the remittance with your check.