Welcome !

This is ARC, your Agency Resource Center. Quickly find all the tools you need to partner with ICW Group and help your clients get the most from their workers’ compensation program.

Introducing the Nurse Triage Hotline – A New Cost-Saving Service for Your Clients

Help your clients improve their financial performance while offering peace of mind to their employees when a non-emergency workplace injury occurs.

With the Nurse Triage Hotline – a 24/7 hotline that offers your clients’ employees access to bilingual nurses who specialize in treating workplace injuries – you can help your clients eliminate unnecessary medical treatments, prevent minor injuries from escalating to major claims and lost work time, and reduce the likelihood of claims being litigated.

Learn more about the Nurse Triage Hotline ›


News & Announcements

29 Nov

ICW Group Insurance Companies Appoints Sandy Smith as Vice President, Risk Management

SAN DIEGO (Nov. 29, 2023) – Sandy Smith, a risk management leader with more than 30 years of experience, joins ICW Group Insurance Companies as Vice President, Risk Management, leading the company’s extensive loss control services focused on workplace injury prevention for thousands of workers’ compensation policyholders nationwide. Smith joins ICW Group with an extensive […]

19 Jul

ICW Group Named to Ward’s 50 Top Performing Property & Casualty Insurance Companies for 2023

Company Earns Ninth Consecutive Recognition for Superior Results in Safety, Consistency and Financial Performance

28 Jun

John Novak Named President of ICW Group Insurance Companies

Novak to Lead Company’s Mid-Market, Multi-Line Growth Initiatives