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General contact information

Telemedicine contact information

p: 800.877.1111
f:  858.436.8920

ICW Group
15025 Innovation Drive
San Diego, CA 92128-3455

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p: 844.442.9252 (844.4.ICW.CLAIMS)
f:  858.436.8916

Reporting a Work Comp Claim
ICW Group
PO Box 509039
San Diego, CA 92150-9039

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See the Report a Claim page for reporting information and forms for your state.

 
p: 844.4.ICW.CLAIMS (844.442.9252)

ICW Group
PO Box 509039
San Diego, CA 92150-9039

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p: 877.4.ICW.NOW (877.442.9669)
f:  858.436.8916

Work Comp Claims
ICW Group
PO Box 509039
San Diego, CA 92150-9039

Report new claims:
p: 844.442.9252 (844.4.ICW.CLAIMS)

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p: 858.350.2649
f:  858.436.8913

California Medical Provider Network (MPN) Coordinator
ICW Group
PO Box 509039
San Diego, CA 92150-9039

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p: 858.350.2649
f:  858.436.8913

Network Coordinator
ICW Group
PO Box 509039
San Diego, CA 92150-9039

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p: 877.289.1644
f:  858.436.8920

myResource Support
ICW Group
15025 Innovation Drive
San Diego, CA 92128-3455

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p: 858.350.7399
f:  858.350.2802

Premium Billing
ICW Group
15025 Innovation Drive
San Diego, CA 92128-3455


p: 858.350.7399
f:  858.350.2802

PayPro | Pay-As-You-Go Reporting
ICW Group
15025 Innovation Drive
San Diego, CA 92128-3455

 
Payroll and Premium Payments
ICW Group
15025 Innovation Drive
San Diego, CA 92128-3455

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p:858.350.2933

Premium Audit
ICW Group
15025 Innovation Drive
San Diego, CA 92128-3455
Mail payroll audit forms to:

ICW Group
Department A
PO Box 509039
San Diego, CA 92150-9039

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p: 877.289.1644 (Registration support)
p: 855.473.6782 (Hotline for HR questions)

HR OnDemand Support
ICW Group
15025 Innovation Drive
San Diego, CA 92128-3455

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p: 800.877.1111

ICW Group
Attn: WC Loss Runs
1601 Response Road, Suite 300
Sacramento, CA 95815

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p: 855.ICW.FRAUD (855.429.3728)
f:  858.350.2690

Fraud Training Team
ICW Group
15025 Innovation Drive
San Diego, CA 92128-3455

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p: 855.ICW.FRAUD (855.429.3728)
f:  858.350.2690

Fraud/Special Investigations Unit
ICW Group
15025 Innovation Drive
San Diego, CA 92128-3455

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All suspected fraud will be reported to law enforcement and state agencies, based on available evidence and per state-specific guidelines.

 
p: 877.289.1644
f:  858.350.2772

Safety and Risk Management
ICW Group
15025 Innovation Drive
San Diego, CA 92128-3455

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p: 800.877.1111
f:  858.350.2772

Workers’ Compensation
ICW Group
15025 Innovation Drive
San Diego, CA 92128-3455

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p: 800.877.1111
f:  858.436.8920

ICW Group
15025 Innovation Drive
San Diego, CA 92128-3455

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