Document
Center

Work Comp Overview
Payments
Claims
Policyholder Perks
Fraud Prevention
Injured Worker
Nurse Triage Hotline
Interim Payroll Reporting
Safety OnDemand
Telemedicine
Emergency Preparedness
Order Printed Materials

Work Comp Overview

Download
Policyholder Perks Brochure

Learn what all ICW Group work comp policyholders receive FREE with their policies!

Download
Experience the Power of 3

ICW Group exceeds the industry in helping policyholders achieve fewer claims, close claims, and lower ex-mods for long term premium savings.

Download
PartnershipPlus+ Program

With PartnershipPlus⁺, we develop a customized plan to help you gain greater control of all critical areas of your workers’ compensation program.

Download
Charitable Contributions

Giving back to the communities we work and live is a part of who we are at ICW Group. Inspired by our founder and chairman, Ernest Rady, our culture of giving is rooted in our company’s history and continues today.

Download
Corporate Brochure

Learn all about with ICW Group has to offer as a commercial insurance carrier.

Payment Resources

Download
EZ-Pay Quick Start Guide

Step-by-step instructions for getting started with ICW Group’s online payment and invoice service, EZ-Pay.

Download
Policyholder Payment Options

Learn about EZ-Pay as well as alternate options for making your payments to ICW Group.

Download
Invoice Payment Automated Phone System

Make payments to ICW Group, over the phone (24X7) using our automated payment phone system.

Download
Enroll in Automatic Payments

Take advantage of automatic payment of your invoices by enrolling in EZ-Pay accessed through your myResource account.

Download
Automatic Payments Form

Sign up form for automatic payments.

Claim Resources

Download
Accident Investigation Form

After reporting your injury claim to ICW Group (as applicable) complete this form for your accident investigation records.

Download
Authorization for Immediate Medical Treatment

Complete this form for your employee to give to your designated medical provider. Be sure to keep a copy for your records.

Download
Driver's Accident Report Form

Complete this form if you are in a motor vehicle accident while at work.

Download
DWC Form 9783: Predesignation of Personal Physician

In the event you sustain an injury or illness related to your employment, you may be treated for such injury or illness by your personal medical doctor if illness meets certain criteria.

Download
5 Ways to Report a Claim

Keep this handy for quick tips on how to report a claim.

Download
Navigating the Claims Process

The road to managing workers’ compensation claims can seem hard to navigate, but you can rely on ICW Group for a better claim experience.

Download
Nurse Triage Hotline

Give your employees immediate 24/7 access to nurses who specialize in treating non-emergency workplace injuries.

Download
Reporting Serious Injuries, Fatalities, and Catastrophic Events

OSHA requires that serious injuries and fatalities be reported. Here are the requirements.

Download
The Claims Triage Process

Maximizing the first 14 days of the claims process helps ensure the best possible outcome.

Download
Understanding Subrogation

Subrogation occurs when ICW Group pursues recovery on your behalf which could help you save money on your workers’ compensation policy.

Download
Your Guide to The Claims Process

A deep dive into the claims process and what to expect if you are injured at work.

Download
Your Guide to The Claims Process - Spanish

A deep dive into the claims process and what to expect if you are injured at work.

Policyholder Perks

Download
Policyholder Perks Brochure

Learn what all ICW Group work comp policyholders receive FREE with their policies!

Fraud Prevention Resources

Download
Top 10 Red Flags of Work Comp Fraud

Information on how to spot and report suspected Workers’ Compensation fraud.

Download
ICW Group: Your Fraud Fighting Partner

One page flyer describing how ICW Group’s Special Investigative Unit helps companies to fight fraud.

Download
10 Ways You Can Prevent Fraudulent Claims

Tips for employers on how to reduce fraudulent claims.

Download
Fraud R-E-P-O-R-T Worksheet

Step-by-step guide for employers investigating a potentially fraudulent Workers’ Compensation claim.

Injured Worker Resources

Download
Your Guide to The Claims Process

A deep dive into the claims process and what to expect if you are injured at work.

Download
Your Guide to The Claims Process - Spanish

A deep dive into the claims process and what to expect if you are injured at work.

Download
Learn About the Injured Workers Center

The Injured Workers Center website helps your employees through every facet of post-injury recovery.

Download
Driver's Accident Report Form

Complete this form if you are in a motor vehicle accident while at work.

Nurse Triage Hotline Resources

Download
Nurse Triage Hotline

Give your employees immediate 24/7 access to nurses who specialize in treating non-emergency workplace injuries.

Interim Payroll Reporting Overview

Download
EZ-Report Quick Start Guide

An overview to get you started with EZ-Report including how to set up your account, report your payroll and make payments.

Download
EZ-Report Account Setup Guide

Set up EZ-Report with your reporting preferences including frequency and reporting dates. Use EZ-Pay to enroll in automatic payments.

Download
Interim Payroll Reporting Guide

A detailed user guide to assist you with interim payroll reporting and making payments throughout your policy period.

Download
Upload Template By Pay Types

Basic – contains 5 pay type categories: Regular Wages, OT Wages, (Time and One-Half), OT Wages (Double Time), Other Included Wages and Other Excluded Wages

Download
Upload Template By Pay Types Extended

Extended – contains the 5 pay type categories in the Basic template plus Tips, Bonus, Commission, Vacation, Holiday, Sick, Severance and Section 125 (CA only)

Download
Workers’ Compensation Payroll Inclusions/Exclusions

Determines what to include for Workers’ Comp reporting.

Download
2024 Officers and Partners Annual Payroll Limitations

Workers’ comp payroll limitations guide for 2024 officers and partners.

Download
2025 Officers and Partners Annual Payroll Limitations

Workers’ comp payroll limitations guide for 2025 officers and partners.

Safety OnDemand

Download
Safety OnDemand® Flyer

Overview of benefits of Safety OnDemand.

Download
Safety OnDemand® Course Catalog

Catalog of interactive, online courses offered by ICW Group’s Safety OnDemand.

Telemedicine overview

Download
Introducing Concentra Telemed

One page overview of the benefits of Concentra telemedicine

Download
Concentra Telemed System and Network Requirements

Overview of minimum technology requirements in order to access telemedicine.

Emergency Preparedness

Download
Earthquake Safety Preparedness

Guidance for businesses on steps to prepare for and mitigate damage from an earthquake.

Download
Wildfire Preparedness

Guidance for companies on steps to take before, during and after a wildfire.

Download
How You Can Prepare For Hurricanes

Steps for businesses to take pre- and post-hurricane as well as helpful resources.

Order Printed Materials

Request printed materials for claims, fraud, risk management, and free policyholder services.

Request materials

Work Comp Overview

Work Comp Overview

Download
Policyholder Perks Brochure

Learn what all ICW Group work comp policyholders receive FREE with their policies!

Download
Experience the Power of 3

ICW Group exceeds the industry in helping policyholders achieve fewer claims, close claims, and lower ex-mods for long term premium savings.

Download
PartnershipPlus+ Program

With PartnershipPlus⁺, we develop a customized plan to help you gain greater control of all critical areas of your workers’ compensation program.

Download
Charitable Contributions

Giving back to the communities we work and live is a part of who we are at ICW Group. Inspired by our founder and chairman, Ernest Rady, our culture of giving is rooted in our company’s history and continues today.

Download
Corporate Brochure

Learn all about with ICW Group has to offer as a commercial insurance carrier.

Payments

Payment Resources

Download
EZ-Pay Quick Start Guide

Step-by-step instructions for getting started with ICW Group’s online payment and invoice service, EZ-Pay.

Download
Policyholder Payment Options

Learn about EZ-Pay as well as alternate options for making your payments to ICW Group.

Download
Invoice Payment Automated Phone System

Make payments to ICW Group, over the phone (24X7) using our automated payment phone system.

Download
Enroll in Automatic Payments

Take advantage of automatic payment of your invoices by enrolling in EZ-Pay accessed through your myResource account.

Download
Automatic Payments Form

Sign up form for automatic payments.

Claims

Claim Resources

Download
Accident Investigation Form

After reporting your injury claim to ICW Group (as applicable) complete this form for your accident investigation records.

Download
Authorization for Immediate Medical Treatment

Complete this form for your employee to give to your designated medical provider. Be sure to keep a copy for your records.

Download
Driver's Accident Report Form

Complete this form if you are in a motor vehicle accident while at work.

Download
DWC Form 9783: Predesignation of Personal Physician

In the event you sustain an injury or illness related to your employment, you may be treated for such injury or illness by your personal medical doctor if illness meets certain criteria.

Download
5 Ways to Report a Claim

Keep this handy for quick tips on how to report a claim.

Download
Navigating the Claims Process

The road to managing workers’ compensation claims can seem hard to navigate, but you can rely on ICW Group for a better claim experience.

Download
Nurse Triage Hotline

Give your employees immediate 24/7 access to nurses who specialize in treating non-emergency workplace injuries.

Download
Reporting Serious Injuries, Fatalities, and Catastrophic Events

OSHA requires that serious injuries and fatalities be reported. Here are the requirements.

Download
The Claims Triage Process

Maximizing the first 14 days of the claims process helps ensure the best possible outcome.

Download
Understanding Subrogation

Subrogation occurs when ICW Group pursues recovery on your behalf which could help you save money on your workers’ compensation policy.

Download
Your Guide to The Claims Process

A deep dive into the claims process and what to expect if you are injured at work.

Download
Your Guide to The Claims Process - Spanish

A deep dive into the claims process and what to expect if you are injured at work.

Policyholder Perks

Policyholder Perks

Download
Policyholder Perks Brochure

Learn what all ICW Group work comp policyholders receive FREE with their policies!

Fraud Prevention

Fraud Prevention Resources

Download
Top 10 Red Flags of Work Comp Fraud

Information on how to spot and report suspected Workers’ Compensation fraud.

Download
ICW Group: Your Fraud Fighting Partner

One page flyer describing how ICW Group’s Special Investigative Unit helps companies to fight fraud.

Download
10 Ways You Can Prevent Fraudulent Claims

Tips for employers on how to reduce fraudulent claims.

Download
Fraud R-E-P-O-R-T Worksheet

Step-by-step guide for employers investigating a potentially fraudulent Workers’ Compensation claim.

Injured Worker

Injured Worker Resources

Download
Your Guide to The Claims Process

A deep dive into the claims process and what to expect if you are injured at work.

Download
Your Guide to The Claims Process - Spanish

A deep dive into the claims process and what to expect if you are injured at work.

Download
Learn About the Injured Workers Center

The Injured Workers Center website helps your employees through every facet of post-injury recovery.

Download
Driver's Accident Report Form

Complete this form if you are in a motor vehicle accident while at work.

Nurse Triage Hotline

Nurse Triage Hotline Resources

Download
Nurse Triage Hotline

Give your employees immediate 24/7 access to nurses who specialize in treating non-emergency workplace injuries.

Interim Payroll Reporting

Interim Payroll Reporting Overview

Download
EZ-Report Quick Start Guide

An overview to get you started with EZ-Report including how to set up your account, report your payroll and make payments.

Download
EZ-Report Account Setup Guide

Set up EZ-Report with your reporting preferences including frequency and reporting dates. Use EZ-Pay to enroll in automatic payments.

Download
Interim Payroll Reporting Guide

A detailed user guide to assist you with interim payroll reporting and making payments throughout your policy period.

Download
Upload Template By Pay Types

Basic – contains 5 pay type categories: Regular Wages, OT Wages, (Time and One-Half), OT Wages (Double Time), Other Included Wages and Other Excluded Wages

Download
Upload Template By Pay Types Extended

Extended – contains the 5 pay type categories in the Basic template plus Tips, Bonus, Commission, Vacation, Holiday, Sick, Severance and Section 125 (CA only)

Download
Workers’ Compensation Payroll Inclusions/Exclusions

Determines what to include for Workers’ Comp reporting.

Download
2024 Officers and Partners Annual Payroll Limitations

Workers’ comp payroll limitations guide for 2024 officers and partners.

Download
2025 Officers and Partners Annual Payroll Limitations

Workers’ comp payroll limitations guide for 2025 officers and partners.

Safety OnDemand

Safety OnDemand

Download
Safety OnDemand® Flyer

Overview of benefits of Safety OnDemand.

Download
Safety OnDemand® Course Catalog

Catalog of interactive, online courses offered by ICW Group’s Safety OnDemand.

Telemedicine

Telemedicine overview

Download
Introducing Concentra Telemed

One page overview of the benefits of Concentra telemedicine

Download
Concentra Telemed System and Network Requirements

Overview of minimum technology requirements in order to access telemedicine.

Emergency Preparedness

Emergency Preparedness

Download
Earthquake Safety Preparedness

Guidance for businesses on steps to prepare for and mitigate damage from an earthquake.

Download
Wildfire Preparedness

Guidance for companies on steps to take before, during and after a wildfire.

Download
How You Can Prepare For Hurricanes

Steps for businesses to take pre- and post-hurricane as well as helpful resources.

Order Printed Materials

Order Printed Materials

Request printed materials for claims, fraud, risk management, and free policyholder services.

Request materials

ICW Group Insurance Companies