ICW Group Unveils HR OnDemand® to Provide Its Policyholders Free Unlimited HR Advice

HR OnDemand Gives Policyholders Access to Critical HR Information When They Need It Most

SAN DIEGO, Oct. 29, 2018 — ICW Group Insurance Companies, a group of property and casualty carriers, announced today the launch of HR OnDemand. HR OnDemand provides ICW Group policyholders with knowledge, compliance tools and live human resource experts to help guide them through the most complex HR challenges. All workers’ compensation policyholders receive free unlimited usage included with their policy.

“After completing our nationwide survey on value-added services, the #1 choice among our policyholders of all premium sizes was an easy way to get expert help for their urgent HR issues. In response, we’ve built an entire program and are including it free with all work comp policies,” said Kevin Prior, president and CEO of ICW Group Insurance Companies. “This launch reemphasizes our ongoing commitment to deliver the best insurance experience possible to our valued policyholders.”

ICW Group partnered with ThinkHR a leading provider of trusted HR knowledge software and services, to deliver this free service. Policyholders can call, email, go online or use the mobile app to get expert HR help when it matters most. They’ll also have easy access to senior-level experienced HR professionals with PHR® and SPHR® designations.

Although HR OnDemand launched just recently, its already garnered positive feedback from ICW Group’s national base of policyholders. “HR OnDemand has been a tremendous asset for my company. As a small business owner, it can be overwhelming to ensure you’re covered on all compliance issues. With HR OnDemand, I have complete confidence knowing I’m up to date,” said ICW Group policyholder, Michael Fowler, owner and president of Commercial Disposal.

“I was very grateful when I learned ICW Group was offering this free HR advice service. Being a small company, we don’t have a dedicated HR person, so that responsibility lands on me,” said ICW Group policyholder, Julie Payne, practice administrator for Eye Surgical Associates. “Instead of calling our business contacts for HR advice, it’s great to have ICW Group’s HR OnDemand as a resource. I can just pick up the phone and quickly get the expert HR advice I need, whenever I need it!”

HR OnDemand’s network of on-call consultants have already provided assistance with a wide range of HR topics including compliance, compensation, terminations, benefits, leaves of absence, hiring, and other HR situations. The online handbook creator has been especially popular since it is a fully customizable, compliant handbook that includes notifications of regulatory changes with automated updates.

For more information, watch this short video or visit icwgroup.com/hrondemand.

HR OnDemand® is used under license; ICW Group is not affiliated with HR On Demand, LLC.

About ICW Group

Based in San Diego, ICW Group Insurance Companies is the largest privately held insurance company domiciled in California. Quoting more than $3 billion annually, ICW Group represents a group of Workers’ Compensation, Property and Auto insurance carriers, including Insurance Company of the West and Explorer Insurance Company. ICW Group is recognized nationally as an industry leader in helping policyholders achieve fewer and less costly claims while elevating the trusted agents who advise them. For more information, visit ICW Group’s Twitter, LinkedIn and Facebook pages.

Media Contact

ICW Group
Trisha Rule