“I love the attention ICW Group gives our claims. They’re doing what we hired them to do”

“The difference between our other insurance carrier and ICW Group is like night and day. When I report a claim, I immediately get an email back telling me they received the claim and that their adjustor will call me within 24 hours. I either get a call later that same afternoon, or the very next day from the adjuster introducing themselves and giving me the claim number.

Their customer service is huge—and I love it.”

Jenny Rodriquez
Human Resource Director
Western Pacific Pulp and Paper
Newark, CA